You’ve Got Questions,
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We Make the Process of Hosting Miners Easy

Over 2500
Miners Hosted

 

We connect you with the latest mining technology at a price no other company can beat. With over 2500 miners purchased through our manufacturer partnerships and operating in our facilities, you can be sure mining bitcoin with us will be a smart and easy way to invest into this growing industry.

Trusted
By The Community

Since we started, our mining company has gained the trust of those who are new to the world of crypto currencies, as well as for cryptocurrency experts and large-scale investors. You can rest assured knowing you will get enterprise-class mining. We will guide you on your journey to crypto-mining, drawing from our wealth of experience and knowledge of what works best for mining secure at a high profitability. Read what our customers say about us here.

Dedicated
Team

CoinFlow’s most powerful asset is how much we value client care. With a dedicated team of customer service agents and more purchase power than any other provider in North America, we can ensure the highest level of service and get you the best deal available.

Help Center

How it works
Why Use CoinFlow?

Coinflow is offering a full-service mining solution and inviting other miners to join their expansion of a new 80 MW facility.

Services include the design, selection, installation, configuration, operation, security, maintenance and support of each mining facility.

Coinflow and its partners will enter into a Master Services Agreement whereby Coinflow will be the day-to-day operator.

How much do you charge per month to run a miner?

The hosting fee will vary depending on how many miners you would like hosted. There is a minimum of 100 miners. This hosting fee will include security, monitoring, facility rental fee, Internet, and cooling.

 Each client is responsible for paying the electricity used by their miners.

What is your capacity? Do you do work with large customers?

Yes, we can accommodate large-scale mining operations. We have multiple facilities with +40MW capacity.

What is your up-time guarantee?
  • 99.9% is our typical up-time.
  • We offer refunds for months of service lower than 95% up-time if the downtime is due to our systems.
  • Malfunction or broken miners will be returned to customers at our discretion and shipping is customers responsibility.
How long does setup of miners take?

Setup time ranges from as short as 1 day to 1 week depending on number of units being installed.

Where are you based?

We are based in Vancouver, Canada.

Do you provide power supplies?

Customers are required to provide a power supply that is 80-Plus Gold rated with active power-factor-correction.

What happens after the contract ends?

You may choose to renew your contract or have your miners shipped out of the facility

Is there an agreement to sign?

Yes, there is an agreement that must be signed to protect both the customers and ourselves

What is included in the setup fee?
  • Unboxing, setup and provisioning of miner
  • Internet access
  • Ambient cooling
  • PDUs (Power distribution units)
  • All switching and routing equipment
  • Ethernet and Powering Cable
What is a kilowatt-month (kW-month)?

A kilowatt is 1000 watts or 1000 joules/second. A kilowatt-month is 1000 watts used (constantly) over the period of a month.

What are your prices per kilowatt hour (kWh)?
  • On average S9 units cost approximately $0.19 per kWh*
  • On average L3+ units cost approximately $0.12 per kWh*
Do you provide VPNs?

On request we provide VPNs to clients who host 150+ miners with our facilities

Do I pay for shipping my miners to your data center?

Yes, delivery of equipment will be made by the customer at their own risk. We can recommend the best options and assist in making it a smooth process.

Can I host GPUs?

Yes, however if you require hosting GPUs, please inform us in advanced the type of setup as it is a custom request.

What mining pools can you use?

You may always use your pool of choice when mining with us

Can I swap hardware mid-contract?

We do not allow exchange of hardware mid-contract, unless the mining equipment malfunctions and requires replacement.

What forms of payment do you accept?

We currently accept the following payment methods:

  • Bitcoin Payments
  • International wire transfer (please contact for details)
  • All hosting services are provided at a minimum length of 1 year, with the first 3 months requiring payment upfront.
Are there duties?
  • It cost an average $45.00 USD for duty/customs
  • Clients are responsible for the payment of all relevant fees and taxes
Requirements
What are your minimum requirement of miners?

We are currently only accepting clients with a minimum of 100 units. Other than that, we are happy to accept applications from people anywhere in the world.

Am I obligated to purchase a miner if I apply?

No. We accept clients that provide their own miners, but we can also help with buying in bulk if necessary.

Do I need a down payment?

There is a 3 month deposit required for our 1 year hosting contracts.

Still have more questions?

Our services are 100% secure and we are here to help you with miner hosting and get your miners running as fast as possible. If you can’t find the answer above feel free to give us a call at 1-855-779-4303 to speak with someone from our customer support team directly.

Already applied with us?

Typically you will hear back within 24 hours, or up to 48 hours if your application was received on the weekend or a holiday. If you have any questions, or you applied with us more than 2 days ago and have not heard back from one of our customer support agents please call us at 1-855-779-4303 and we will be happy to assist you.